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About This Role
Job description
Company and benefits
Job ID
ENTER019522
Employment Type
Regular
Work Style
hybrid
Location
Weston,FL,United States
Travel
Up to 25%
Role
Enterprise Applied AI Solution Specialist
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
About the Team:
You’ll join a collaborative Product \& Engineering organization focused on building practical AI solutions that drive measurable improvements in internal workflows and employee productivity. The team values innovation, rapid iteration, and partnership with business stakeholders.
About the Role:
The Enterprise Applied AI Solution Specialist is a hands\-on engineer responsible for building and deploying AI\-powered features that improve internal workflows and employee productivity. You will partner with business stakeholders to translate requirements into reliable capabilities, operate within enterprise constraints, and continuously improve solution quality through feedback and measurement.
Duties \& Responsibilities:
- Applied Solution Delivery \& Iteration (65%)
+ Build and enhance AI\-powered features (e.g., copilots, summarization, classification, routing, Q\&A) aligned to defined business workflows.
+ Partner with business users to clarify requirements, run demos, capture feedback, and iterate toward measurable outcomes.
+ Support pilot launches, troubleshoot issues, and contribute to smooth adoption through user training and clear documentation.
- Knowledge\-Based Agents \& Conversational Design (25%)
+ Develop agents grounded in the company’s internal knowledge base, using Retrieval\-Augmented Generation (RAG) patterns and retrieval quality improvements.
+ Design conversational flows for internal functions (e.g., HR helpdesk), including intent handling, escalation paths, and handoff to human support when needed.
+ Implement simple agentic or predictive models for operational use cases (e.g., predicting customer support ticket volume) under guidance from senior engineers.
- Product Execution, Quality \& Documentation (10%)
+ Manage the feature backlog for an AI product area: write user stories, define acceptance criteria, and coordinate UAT.
+ Contribute to evaluation and regression testing using approved checklists; help monitor quality, latency, and cost for deployed features.
+ Create and maintain documentation (how\-to guides, runbooks, and user enablement materials) to support long\-term sustainability.
Basic Qualifications:
- 3\+ years of experience in software engineering or applied solutions development (or equivalent practical experience)
- Proficiency in Python and API\-based integration; working knowledge of SQL and data access patterns
- Working familiarity with large language models (LLMs), prompt engineering, and Retrieval\-Augmented Generation (RAG)
- Exposure to agent frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel, or similar) and the ability to implement tool/function calling patterns
- Basic understanding of enterprise security, privacy, and data governance requirements; ability to follow established guardrails and escalate risks early
- Strong communication skills and the ability to collaborate effectively with technical and business stakeholders
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
Ideal Candidate Profile:
- Builders Over Theorists: You enjoy shipping working software and iterating based on user feedback.
- User\-Centered Mindset: You like sitting with users, mapping workflows, and improving day\-to\-day productivity.
- Pragmatic Technologist: You choose simple, reliable approaches and adopt new techniques when they clearly improve outcomes.
- Quality\-Driven: You care about correctness, safety, and operational reliability, and you follow established production standards.
- Continuous Learner: You stay current on rapidly evolving GenAI capabilities and apply them responsibly.
- Generous Collaborator: You document clearly, communicate proactively, and work well across teams.
What Success Looks Like:
- First 6 Months: Deliver 1\-2 AI features or agents to pilot or production with clear user feedback, basic evaluation coverage, and documentation.
- First Year: Own a small AI product area end\-to\-end (backlog, iterations, releases). Ship multiple improvements that increase adoption and reduce manual effort while maintaining enterprise standards.
- Ongoing Success: Deployed solutions sustain strong adoption and quality remains stable through regression testing and monitoring.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people\-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer:
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E\-Verify.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process:
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].
The pay range for this position is $90,900\.00 to $130,700\.00 . The actual base pay offered may vary depending on skills, experience, job\-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance\-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about\-us/careers/benefits
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job inter
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
Salary Context
This $90K-$130K range is in the lower quartile for AI/ML Engineer roles in our dataset (median: $175K across 2162 roles with salary data).
View full AI/ML Engineer salary data →Role Details
About This Role
AI/ML Engineers build and deploy machine learning models in production. They work across the full ML lifecycle: data pipelines, model training, evaluation, and serving infrastructure. The role has evolved significantly over the past two years. Where ML Engineers once spent most of their time on model architecture, the job now tilts heavily toward inference optimization, cost management, and integrating LLM capabilities into existing systems. Companies want engineers who can ship production systems, and the experimenter-only role is fading fast.
Day-to-day, you're writing training pipelines, debugging data quality issues, setting up evaluation frameworks, and figuring out why your model performs differently in staging than it did on your dev set. The best ML engineers are obsessive about reproducibility and measurement. They instrument everything. They know that a model is only as good as the data feeding it and the infrastructure serving it.
Across the 4,317 AI roles we're tracking, AI/ML Engineer positions make up 70% of the market. At UKG, this role fits into their broader AI and engineering organization.
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
What the Work Looks Like
A typical week might include: debugging a data pipeline that's silently dropping 3% of training examples, running A/B tests on a new model version, writing documentation for a feature flag system that lets you roll back model deployments, and reviewing a junior engineer's PR for a new evaluation metric. Meetings tend to be cross-functional since ML touches product, engineering, and data teams.
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
Skills Required
Python and PyTorch dominate the requirements. Most roles expect experience with cloud platforms (AWS, GCP, or Azure) and familiarity with ML frameworks like TensorFlow or JAX. RAG (Retrieval-Augmented Generation) has become a top-3 skill requirement as companies integrate LLMs into their products. Docker and Kubernetes show up in about a third of postings, reflecting the production focus of the role.
Beyond the core stack, employers increasingly want experience with experiment tracking tools (MLflow, Weights & Biases), feature stores, and vector databases. Fine-tuning experience is valuable but less common than you'd think from reading Twitter. Most production LLM work is RAG and prompt engineering, not fine-tuning. If you have both, you're in a strong position.
Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.
Compensation Benchmarks
AI/ML Engineer roles pay a median of $214,900 based on 6,420 positions with disclosed compensation. Mid-level AI roles across all categories have a median of $194,400. This role's midpoint ($110K) sits 48% below the category median. Disclosed range: $90K to $130K.
Across all AI roles, the market median is $215,000. Top-quartile compensation starts at $266,300. The 90th percentile reaches $320,790. For comparison, the highest-paying categories include AI Safety ($287,500) and Research Engineer ($272,100). By seniority level: Entry: $110,000; Mid: $194,400; Senior: $227,400; Director: $274,554; VP: $241,000.
UKG AI Hiring
UKG has 1 open AI role right now. They're hiring across AI/ML Engineer. Based in Weston, FL, US. Compensation range: $130K - $130K.
Location Context
Across all AI roles, 15% (635 positions) offer remote work, while 3,657 require on-site attendance. Top AI hiring metros: New York (1,650 roles, $220,000 median); San Francisco (1,335 roles, $265,000 median); Los Angeles (708 roles, $214,112 median).
Career Path
Common paths into AI/ML Engineer roles include Data Scientist, Software Engineer, Research Engineer.
From here, career progression typically leads toward ML Architect, AI Engineering Manager, Principal ML Engineer.
The fastest path into ML engineering is through software engineering with a self-directed ML education. A CS degree helps, but production engineering skills matter more than academic credentials. Build something that works, deploy it, and measure it. That portfolio project is worth more than a Coursera certificate. For career growth, the fork comes around the senior level: go deep on technical complexity (staff/principal track) or move into managing ML teams.
What to Expect in Interviews
Expect system design questions around ML pipelines: how you'd build a training pipeline for a specific use case, handle data drift, or design A/B testing infrastructure for model deployments. Coding rounds typically involve Python, with emphasis on data manipulation (pandas, numpy) and algorithm implementation. Take-home assignments often ask you to build an end-to-end ML pipeline from raw data to deployed model.
When evaluating opportunities: Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.
AI Hiring Overview
The AI job market has 4,317 open positions tracked in our dataset. By seniority: 138 entry-level, 2,071 mid-level, 1,655 senior, and 453 leadership roles (Director, VP, C-Level). Remote roles make up 15% of the market (635 positions). The remaining 3,657 roles require on-site or hybrid attendance.
The market median for AI roles is $215,000. Top-quartile compensation starts at $266,300. The 90th percentile reaches $320,790. Highest-paying categories: AI Safety ($287,500 median, 34 roles); Research Engineer ($272,100 median, 227 roles); AI Engineering Manager ($244,000 median, 23 roles).
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
The AI Job Market Today
The AI job market spans 4,317 open positions across 15 role categories. The largest categories by volume: AI/ML Engineer (3,004), Data Scientist (345), AI Software Engineer (309). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.
The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (138) are outnumbered by mid-level (2,071) and senior (1,655) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 453 positions, representing the bottleneck between technical execution and organizational strategy.
Remote work availability sits at 15% of all AI roles (635 positions), with 3,657 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.
AI compensation is structured in clear tiers. The market median sits at $215,000. Top-quartile roles start at $266,300, and the 90th percentile reaches $320,790. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.
Category matters for compensation. AI Safety roles lead at $287,500 median, while Prompt Engineer roles sit at $145,000. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.
The most in-demand skills across all AI postings: Python (2,249 postings), Aws (1,224 postings), Azure (938 postings), Rag (915 postings), Gcp (660 postings), Pytorch (640 postings), Prompt Engineering (624 postings), Kubernetes (559 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.
Frequently Asked Questions
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