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Now Brewing Director, AI Transformation #tobeapartner
Role Summary
The Director of Product Management, Enterprise AI Acceleration will be a central leader in Starbucks’ enterprise wide effort to scale AI capabilities across the company. This role sits in a newly formed Enterprise AI Acceleration Office, responsible for identifying high value processes, decomposing them into human and agent workflows with domain SMEs, and driving them from concept to spec ready solutions.
This leader is an AI zealot—someone who deeply believes in the transformative power of intelligent agents, has hands on experience guiding engineers, and thrives in ambiguous, cross functional environments. They will partner with domain SMEs across retail, supply chain, digital, operations, and support functions to turn business processes into AI powered workflows that can be executed reliably, safely, and at scale.
Key Responsibilities
- AI Workflow Decomposition — Partner with SMEs to map current state processes, identify automation opportunities, and break them into human in the loop and agent driven components.
- End to End Product Ownership — Drive initiatives from discovery through requirements, prototyping, validation, and handoff to engineering for spec based development.
- Enterprise AI Strategy — Contribute to the roadmap for Starbucks’ AI acceleration, prioritizing use cases based on impact, feasibility, and alignment with enterprise goals.
- Cross Functional Leadership — Collaborate with engineering, data science, operations, legal, and compliance to ensure solutions are scalable, safe, and ethically aligned.
- Technical Stewardship — Guide engineering teams with clarity on requirements, edge cases, evaluation criteria, and agent behavior expectations.
- Change Management — Support adoption by partnering with business leaders to prepare teams for new AI enabled workflows.
- Measurement & Optimization — Define KPIs, evaluate agent performance, and iterate based on real world usage.
We’d love to hear from people with:
- AI Product Leadership — 8+ years in product management with at least 3 years focused on AI/ML, intelligent automation, or agent based systems.
- Engineering Collaboration — Experience leading or partnering closely with engineering teams; ability to translate business needs into technical requirements.
- Process Design Expertise — Strong capability in mapping, analyzing, and redesigning complex enterprise workflows.
- Human Agent Interaction — Understanding of when humans should stay in the loop and how agents should behave in production environments.
- AI Evangelism — A passion for AI’s potential and the ability to inspire teams across the organization.
- Enterprise Experience — Background working in large, matrixed organizations; ability to influence without authority.
- Seattle Presence — This role is based in Seattle and requires regular in office collaboration.
Preferred Qualifications
- Experience with agentic architectures, workflow orchestration, or LLM powered automation.
- Familiarity with retail, supply chain, or store operations.
- Ability to create clear, unambiguous specifications for engineering teams.
- Strong understanding of AI safety, governance, and evaluation frameworks.
- Demonstrated success launching AI powered products in production environments.
Why This Role Matters
Starbucks is entering a new era where AI augments every partner, every store, and every support function. This role is at the center of that transformation—turning ideas into scalable, intelligent systems that make work easier, faster, and more human
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
- If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.
Salary Context
This $187K-$319K range is above the 75th percentile for AI/ML Engineer roles in our dataset (median: $180K across 2094 roles with salary data).
View full AI/ML Engineer salary data →Role Details
About This Role
AI/ML Engineers build and deploy machine learning models in production. They work across the full ML lifecycle: data pipelines, model training, evaluation, and serving infrastructure. The role has evolved significantly over the past two years. Where ML Engineers once spent most of their time on model architecture, the job now tilts heavily toward inference optimization, cost management, and integrating LLM capabilities into existing systems. Companies want engineers who can ship production systems, and the experimenter-only role is fading fast.
Day-to-day, you're writing training pipelines, debugging data quality issues, setting up evaluation frameworks, and figuring out why your model performs differently in staging than it did on your dev set. The best ML engineers are obsessive about reproducibility and measurement. They instrument everything. They know that a model is only as good as the data feeding it and the infrastructure serving it.
Across the 10,827 AI roles we're tracking, AI/ML Engineer positions make up 77% of the market. At Starbucks, this role fits into their broader AI and engineering organization.
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
What the Work Looks Like
A typical week might include: debugging a data pipeline that's silently dropping 3% of training examples, running A/B tests on a new model version, writing documentation for a feature flag system that lets you roll back model deployments, and reviewing a junior engineer's PR for a new evaluation metric. Meetings tend to be cross-functional since ML touches product, engineering, and data teams.
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
Skills in Demand for This Role
Python and PyTorch dominate the requirements. Most roles expect experience with cloud platforms (AWS, GCP, or Azure) and familiarity with ML frameworks like TensorFlow or JAX. RAG (Retrieval-Augmented Generation) has become a top-3 skill requirement as companies integrate LLMs into their products. Docker and Kubernetes show up in about a third of postings, reflecting the production focus of the role.
Beyond the core stack, employers increasingly want experience with experiment tracking tools (MLflow, Weights & Biases), feature stores, and vector databases. Fine-tuning experience is valuable but less common than you'd think from reading Twitter. Most production LLM work is RAG and prompt engineering, not fine-tuning. If you have both, you're in a strong position.
Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.
Compensation Benchmarks
AI/ML Engineer roles pay a median of $212,160 based on 13,809 positions with disclosed compensation. Director-level AI roles across all categories have a median of $272,300. This role's midpoint ($253K) sits 19% above the category median. Disclosed range: $187K to $319K.
Across all AI roles, the market median is $213,480. Top-quartile compensation starts at $264,111. The 90th percentile reaches $318,400. For comparison, the highest-paying categories include AI Safety ($266,050) and AI Engineering Manager ($253,461). By seniority level: Entry: $112,320; Mid: $193,200; Senior: $230,000; Director: $272,300; VP: $236,450.
Starbucks AI Hiring
Starbucks has 3 open AI roles right now. They're hiring across AI Product Manager, AI/ML Engineer. Positions span Nashville, TN, US, Seattle, WA, US. Compensation range: $181K - $319K.
Location Context
AI roles in Seattle pay a median of $226,100 across 1,097 tracked positions. That's 6% above the national median.
Career Path
Common paths into AI/ML Engineer roles include Data Scientist, Software Engineer, Research Engineer.
From here, career progression typically leads toward ML Architect, AI Engineering Manager, Principal ML Engineer.
The fastest path into ML engineering is through software engineering with a self-directed ML education. A CS degree helps, but production engineering skills matter more than academic credentials. Build something that works, deploy it, and measure it. That portfolio project is worth more than a Coursera certificate. For career growth, the fork comes around the senior level: go deep on technical complexity (staff/principal track) or move into managing ML teams.
What to Expect in Interviews
Expect system design questions around ML pipelines: how you'd build a training pipeline for a specific use case, handle data drift, or design A/B testing infrastructure for model deployments. Coding rounds typically involve Python, with emphasis on data manipulation (pandas, numpy) and algorithm implementation. Take-home assignments often ask you to build an end-to-end ML pipeline from raw data to deployed model.
When evaluating opportunities: Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.
AI Hiring Overview
The AI job market has 10,827 open positions tracked in our dataset. By seniority: 122 entry-level, 5,256 mid-level, 3,922 senior, and 1,527 leadership roles (Director, VP, C-Level). Remote roles make up 6% of the market (665 positions). The remaining 10,097 roles require on-site or hybrid attendance.
The market median for AI roles is $213,480. Top-quartile compensation starts at $264,111. The 90th percentile reaches $318,400. Highest-paying categories: AI Safety ($266,050 median, 70 roles); AI Engineering Manager ($253,461 median, 58 roles); Research Engineer ($252,000 median, 476 roles).
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
The AI Job Market Today
The AI job market spans 10,827 open positions across 16 role categories. The largest categories by volume: AI/ML Engineer (8,288), AI Software Engineer (548), AI Product Manager (471). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.
The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (122) are outnumbered by mid-level (5,256) and senior (3,922) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 1,527 positions, representing the bottleneck between technical execution and organizational strategy.
Remote work availability sits at 6% of all AI roles (665 positions), with 10,097 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.
AI compensation is structured in clear tiers. The market median sits at $213,480. Top-quartile roles start at $264,111, and the 90th percentile reaches $318,400. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.
Category matters for compensation. AI Safety roles lead at $266,050 median, while Prompt Engineer roles sit at $140,000. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.
The most in-demand skills across all AI postings: Python (2,093 postings), Aws (1,100 postings), Azure (910 postings), Rag (863 postings), Gcp (680 postings), Pytorch (549 postings), Claude (532 postings), Kubernetes (511 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.
Frequently Asked Questions
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