Forward Deployed Solutions Engineer - Healthcare AI & Automation

Austin, TX, US Mid Level AI/ML Engineer

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About This Role

AI job market dashboard showing open roles by category

Job Location :

Austin, TX

Experience :

7\-10 years

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About Pepcus

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+ Healthcare administration is one of the most complex operational environments in the world.

+ Third\-Party Administrators (TPAs) manage critical workflows across claims, benefits, enrollment, payments, and compliance.

+ At Pepcus, we partner with healthcare organizations to modernize operations through cloud\-native engineering, AI, automation, and product\-led transformation.

+ We are looking for a Forward Deployed Solutions Engineer \- Healthcare AI \& Automation who combines healthcare technology expertise, consulting skills, and product thinking to help TPAs identify and deliver AI\-driven solutions that improve operational efficiency.

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The Role

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+ As a Forward Deployed Solutions Engineer, you will work directly with TPA executives, operational leaders, product teams, and engineering teams to understand business challenges, identify automation opportunities, and translate them into scalable technology solutions.

+ You will act as a bridge between customers and engineering teams by shaping solution designs, defining requirements, evaluating technical approaches, and helping deliver measurable business outcomes across multiple customer engagements.

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Responsibilities

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+ Partner with TPA customers to understand operational challenges and transformation goals.

+ Lead discovery workshops to identify AI, automation, and process improvement opportunities.

+ Translate healthcare workflows into product requirements, solution designs, and implementation plans.

+ Collaborate with architects and engineers on APIs, integrations, and technical solutions.

+ Review solution approaches to ensure alignment with customer business objectives.

+ Support implementations, adoption, and continuous improvement initiatives.

+ Identify opportunities to modernize healthcare administration using AI and automation.

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Required Qualifications

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+ 7\-10 years of experience in healthcare technology consulting, solutions architecture, product consulting, or similar roles.

+ Experience working with U.S. healthcare payers, TPAs, or healthcare administration platforms.

+ Strong understanding of healthcare workflows including claims, benefits, enrollment, provider management, and payments.

+ Experience with enterprise healthcare platforms such as HealthEdge, Facets, QNXT, TriZetto, VBA, HealthPAx, or similar solutions.

+ Ability to translate business needs into technical solutions and collaborate with engineering teams.

+ Understanding of healthcare integrations, APIs, and HIPAA X12 transactions.

+ Strong consulting, communication, and stakeholder management skills.

+ Experience working in Agile product development environments.

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Preferred Qualifications

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+ Experience identifying or delivering AI\-enabled healthcare solutions.

+ Generative AI and automation workflow experience.

+ Healthcare data platforms and interoperability experience.

+ Cloud modernization experience.

+ Experience with payment integrity, provider contracting, or value\-based care.

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What Makes You Successful

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+ Successful Forward Deployed Solutions Engineers combine healthcare expertise, consulting skills, and technical fluency.

+ They build trusted customer relationships, identify opportunities for innovation, and help teams deliver practical solutions that improve healthcare operations.

+ If you enjoy solving complex healthcare challenges and using AI to transform how healthcare organizations operate, we would love to hear from you.

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Why Join Pepcus

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+ Work directly with healthcare organizations on meaningful transformation initiatives.

+ Help shape AI\-powered solutions for healthcare operations.

+ Collaborate with experienced product and engineering teams.

+ Create measurable impact across multiple customer engagements.

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Employment Type

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+ Full\-time

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+ Pepcus is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

mailto:[email protected]

Role Details

Company pepcus
Title Forward Deployed Solutions Engineer - Healthcare AI & Automation
Location Austin, TX, US
Category AI/ML Engineer
Experience Mid Level
Salary Not disclosed
Remote No

About This Role

AI/ML Engineers build and deploy machine learning models in production. They work across the full ML lifecycle: data pipelines, model training, evaluation, and serving infrastructure. The role has evolved significantly over the past two years. Where ML Engineers once spent most of their time on model architecture, the job now tilts heavily toward inference optimization, cost management, and integrating LLM capabilities into existing systems. Companies want engineers who can ship production systems, and the experimenter-only role is fading fast.

Day-to-day, you're writing training pipelines, debugging data quality issues, setting up evaluation frameworks, and figuring out why your model performs differently in staging than it did on your dev set. The best ML engineers are obsessive about reproducibility and measurement. They instrument everything. They know that a model is only as good as the data feeding it and the infrastructure serving it.

Across the 4,317 AI roles we're tracking, AI/ML Engineer positions make up 70% of the market. At pepcus, this role fits into their broader AI and engineering organization.

Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.

What the Work Looks Like

A typical week might include: debugging a data pipeline that's silently dropping 3% of training examples, running A/B tests on a new model version, writing documentation for a feature flag system that lets you roll back model deployments, and reviewing a junior engineer's PR for a new evaluation metric. Meetings tend to be cross-functional since ML touches product, engineering, and data teams.

Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.

Skills in Demand for This Role

Python (52% of roles) Aws (28% of roles) Azure (22% of roles) Rag (21% of roles) Gcp (15% of roles) Pytorch (15% of roles) Prompt Engineering (14% of roles) Kubernetes (13% of roles)

Python and PyTorch dominate the requirements. Most roles expect experience with cloud platforms (AWS, GCP, or Azure) and familiarity with ML frameworks like TensorFlow or JAX. RAG (Retrieval-Augmented Generation) has become a top-3 skill requirement as companies integrate LLMs into their products. Docker and Kubernetes show up in about a third of postings, reflecting the production focus of the role.

Beyond the core stack, employers increasingly want experience with experiment tracking tools (MLflow, Weights & Biases), feature stores, and vector databases. Fine-tuning experience is valuable but less common than you'd think from reading Twitter. Most production LLM work is RAG and prompt engineering, not fine-tuning. If you have both, you're in a strong position.

Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.

Compensation Benchmarks

AI/ML Engineer roles pay a median of $214,900 based on 6,420 positions with disclosed compensation. Mid-level AI roles across all categories have a median of $194,400.

Across all AI roles, the market median is $215,000. Top-quartile compensation starts at $266,300. The 90th percentile reaches $320,790. For comparison, the highest-paying categories include AI Safety ($287,500) and Research Engineer ($272,100). By seniority level: Entry: $110,000; Mid: $194,400; Senior: $227,400; Director: $274,554; VP: $241,000.

pepcus AI Hiring

pepcus has 1 open AI role right now. They're hiring across AI/ML Engineer. Based in Austin, TX, US.

Location Context

AI roles in Austin pay a median of $214,343 across 143 tracked positions.

Career Path

Common paths into AI/ML Engineer roles include Data Scientist, Software Engineer, Research Engineer.

From here, career progression typically leads toward ML Architect, AI Engineering Manager, Principal ML Engineer.

The fastest path into ML engineering is through software engineering with a self-directed ML education. A CS degree helps, but production engineering skills matter more than academic credentials. Build something that works, deploy it, and measure it. That portfolio project is worth more than a Coursera certificate. For career growth, the fork comes around the senior level: go deep on technical complexity (staff/principal track) or move into managing ML teams.

What to Expect in Interviews

Expect system design questions around ML pipelines: how you'd build a training pipeline for a specific use case, handle data drift, or design A/B testing infrastructure for model deployments. Coding rounds typically involve Python, with emphasis on data manipulation (pandas, numpy) and algorithm implementation. Take-home assignments often ask you to build an end-to-end ML pipeline from raw data to deployed model.

When evaluating opportunities: Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.

AI Hiring Overview

The AI job market has 4,317 open positions tracked in our dataset. By seniority: 138 entry-level, 2,071 mid-level, 1,655 senior, and 453 leadership roles (Director, VP, C-Level). Remote roles make up 15% of the market (635 positions). The remaining 3,657 roles require on-site or hybrid attendance.

The market median for AI roles is $215,000. Top-quartile compensation starts at $266,300. The 90th percentile reaches $320,790. Highest-paying categories: AI Safety ($287,500 median, 34 roles); Research Engineer ($272,100 median, 227 roles); AI Engineering Manager ($244,000 median, 23 roles).

Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.

The AI Job Market Today

The AI job market spans 4,317 open positions across 15 role categories. The largest categories by volume: AI/ML Engineer (3,004), Data Scientist (345), AI Software Engineer (309). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.

The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (138) are outnumbered by mid-level (2,071) and senior (1,655) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 453 positions, representing the bottleneck between technical execution and organizational strategy.

Remote work availability sits at 15% of all AI roles (635 positions), with 3,657 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.

AI compensation is structured in clear tiers. The market median sits at $215,000. Top-quartile roles start at $266,300, and the 90th percentile reaches $320,790. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.

Category matters for compensation. AI Safety roles lead at $287,500 median, while Prompt Engineer roles sit at $145,000. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.

The most in-demand skills across all AI postings: Python (2,249 postings), Aws (1,224 postings), Azure (938 postings), Rag (915 postings), Gcp (660 postings), Pytorch (640 postings), Prompt Engineering (624 postings), Kubernetes (559 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.

Frequently Asked Questions

Based on 6,420 roles with disclosed compensation, the median salary for AI/ML Engineer positions is $214,900. Actual compensation varies by seniority, location, and company stage.
Python and PyTorch dominate the requirements. Most roles expect experience with cloud platforms (AWS, GCP, or Azure) and familiarity with ML frameworks like TensorFlow or JAX. RAG (Retrieval-Augmented Generation) has become a top-3 skill requirement as companies integrate LLMs into their products. Docker and Kubernetes show up in about a third of postings, reflecting the production focus of the role.
About 15% of the 4,317 AI roles we track offer remote work. Remote availability varies by company and seniority level, with senior and leadership roles more likely to offer location flexibility.
pepcus is among the companies actively hiring for AI and ML talent. Check our company profiles for detailed breakdowns of open roles, salary ranges, and hiring trends.
Common next steps from AI/ML Engineer positions include ML Architect, AI Engineering Manager, Principal ML Engineer. Progression depends on whether you lean toward technical depth, people management, or product strategy.

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