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About This Role
JOB DESCRIPTION
As a Software Engineer III – MLOps at JPMorgan Chase as a part of Banking and Wealth Management Technology, you build and operate a machine learning operations (MLOps) platform on Amazon Web Services (AWS) that supports model development, CI/CD, deployment, monitoring, and governance across multiple environments
We are building a secure, resilient machine learning delivery ecosystem that helps teams move faster without compromising controls. In this role, you will develop platform foundations—Infrastructure as Code, Kubernetes patterns, multi-environment governance, and operational excellence—so product and data teams can deploy and operate models with confidence. You will collaborate across engineering, data, and risk partners to standardize best practices, strengthen reliability, and improve developer experience. The work spans build, run, and continuous improvement across multiple environments.
You will contribute to platform resiliency through high-availability designs, multi-Availability Zone patterns, capacity planning, and incident readiness. You will define observability standards to ensure services are measurable, diagnosable, and supportable in production. Your work will help teams deliver batch and online inference safely with standardized deployment and rollback approaches.
Job responsibilities
- Five years of experience in platform engineering, software engineering, or machine learning operations roles.
- Hands-on experience building and operating production platforms on AWS.
- Hands-on experience with Kubernetes, including Amazon EKS, Helm or Kustomize, ingress, autoscaling, and workload scheduling.
- Hands-on experience using Terraform for repeatable environment provisioning and controlled change management.
- Demonstrated experience using approved AI-assisted software development tools to support coding, code review, testing, troubleshooting, and documentation, with clear validation practices for correctness, performance, and security.
- Knowledge of responsible AI use in engineering workflows, including data sensitivity awareness and secure handling of inputs and outputs.
- Experience implementing security controls for cloud and Kubernetes platforms (for example: identity and access management, role-based access control, secrets management, network policies, and vulnerability management).
- Experience designing and operating highly available systems, including on-call readiness, incident response, and post-incident reviews.
- Experience establishing or operating observability practices across metrics, logs, traces, dashboards, alerting, and service-level objectives (where defined).
- Experience building and operating streaming pipelines with Apache Kafka and Apache Flink.
- Proficiency in one or more programming languages used in platform or streaming engineering (for example: Python, Java, Scala, or Go), plus CI/CD automation experience.
Required Qualifications, Capabilities, and Skills
- 5+ years (or equivalent) in platform engineering, Java, or MLOps roles.
- Hands-on experience building production platforms on AWS.
- Strong Kubernetes experience, including Amazon EKS, Helm/Kustomize, ingress, autoscaling, and workload scheduling.
- Strong Terraform experience for repeatable environment provisioning and change management.
- Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
- Experience implementing security controls for cloud/Kubernetes platforms (IAM, RBAC, secrets, network policies, vulnerability management).
- Proven ability to deliver resilient, highly available systems and to operate them (on-call readiness, incident response, postmortems).
- Strong observability experience (metrics/logs/traces, dashboards, alerting, SLOs).
- Streaming experience with Kafka and real-time data processing; experience building/operating Flink pipelines is required.
- Solid programming/scripting skills (commonly Python, Java/Scala for Flink, and/or Go) and CI/CD automation experience.
Preferred Qualifications
- Experience enabling GPU workloads on Kubernetes (for example: device plugins, node pools, scheduling, and performance tuning).
- Familiarity with machine learning platform components such as model registries, experiment tracking, feature stores, and artifact management.
- Experience with service mesh, policy as code, and container supply chain security.
- Experience integrating with data lake or data warehouse platforms and implementing data quality monitoring.
- Experience working in regulated environments with strong engineering governance.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Role Details
About This Role
MLOps Engineers build the infrastructure that keeps ML models running in production. They own CI/CD pipelines for model deployment, monitoring for data drift and model degradation, and the tooling that lets data scientists ship faster. If ML Engineers build the models, MLOps Engineers build the roads those models travel on.
The job is fundamentally about reliability and velocity. Data scientists want to iterate fast. Product teams want stable predictions. Your job is to make both happen simultaneously. That means building deployment pipelines that catch regressions before they hit production, monitoring systems that alert on data drift before it degrades model performance, and self-service tooling that lets data scientists deploy without filing a ticket.
Across the 9,079 AI roles we're tracking, MLOps Engineer positions make up 1% of the market. At JPMorganChase, this role fits into their broader AI and engineering organization.
MLOps demand tracks closely with production ML adoption. As more companies move models from notebooks to production, the need for MLOps grows. The role is well-established at large tech companies and growing fast at mid-stage startups that are hitting the 'our models work in notebooks but break in production' phase.
What the Work Looks Like
A typical week involves: debugging a model deployment that's serving stale predictions, building a new monitoring dashboard for a feature team, writing Terraform for GPU-enabled inference clusters, reviewing pull requests for the ML platform's CI/CD pipeline, and meeting with data scientists to understand their pain points. You're the bridge between ML and infrastructure.
MLOps demand tracks closely with production ML adoption. As more companies move models from notebooks to production, the need for MLOps grows. The role is well-established at large tech companies and growing fast at mid-stage startups that are hitting the 'our models work in notebooks but break in production' phase.
Skills Required
Kubernetes, Docker, and cloud infrastructure are baseline. Most roles want experience with ML-specific tooling: MLflow, Kubeflow, Weights & Biases, or similar. Strong DevOps fundamentals matter more than ML theory. You need to understand model serving (TorchServe, Triton, vLLM), monitoring (Prometheus, Grafana), and infrastructure-as-code (Terraform, Pulumi).
GPU infrastructure knowledge is increasingly valuable as LLM inference becomes a major cost center. Understanding GPU scheduling, multi-node training setups, and inference optimization (quantization, batching, caching) puts you in the top tier. Experience with model registries and feature stores rounds out the profile.
Good MLOps postings specify their ML stack, infrastructure scale, and the problems they're solving (deployment velocity, cost optimization, monitoring gaps). Red flag: companies that want MLOps but don't have any models in production yet. You'll end up doing general DevOps instead.
Compensation Benchmarks
MLOps Engineer roles pay a median of $204,000 based on 162 positions with disclosed compensation. Mid-level AI roles across all categories have a median of $193,200.
Across all AI roles, the market median is $213,000. Top-quartile compensation starts at $263,911. The 90th percentile reaches $318,400. For comparison, the highest-paying categories include AI Safety ($256,000) and Research Engineer ($252,000). By seniority level: Entry: $111,000; Mid: $193,200; Senior: $229,300; Director: $272,300; VP: $235,830.
JPMorganChase AI Hiring
JPMorganChase has 178 open AI roles right now. They're hiring across AI/ML Engineer, Data Engineer, AI Product Manager, AI Software Engineer. Positions span San Francisco, CA, US, Jersey City, NJ, US, New York, NY. Compensation range: $155K - $325K.
Location Context
Across all AI roles, 6% (531 positions) offer remote work, while 8,478 require on-site attendance. Top AI hiring metros: New York (3,078 roles, $221,000 median); San Francisco (2,646 roles, $261,000 median); Los Angeles (1,486 roles, $210,000 median).
Career Path
Common paths into MLOps Engineer roles include DevOps Engineer, Platform Engineer, Data Engineer.
From here, career progression typically leads toward ML Platform Lead, Infrastructure Architect, Engineering Manager.
DevOps engineers with ML curiosity have the shortest path. You already understand deployment, monitoring, and infrastructure. Add ML-specific knowledge (model serving, data pipelines, experiment tracking) and you're competitive. The career ceiling is high: ML Platform Lead roles at top companies pay well because the infrastructure complexity is enormous.
What to Expect in Interviews
Interviews emphasize infrastructure and reliability. Expect questions about CI/CD for ML models, monitoring for data drift, and how you'd design a model serving platform that handles 10K requests per second. Coding rounds focus on Python and infrastructure-as-code (Terraform, Helm). Be ready to discuss tradeoffs between different model serving frameworks and how you'd handle rollback when a new model degrades performance.
When evaluating opportunities: Good MLOps postings specify their ML stack, infrastructure scale, and the problems they're solving (deployment velocity, cost optimization, monitoring gaps). Red flag: companies that want MLOps but don't have any models in production yet. You'll end up doing general DevOps instead.
AI Hiring Overview
The AI job market has 9,079 open positions tracked in our dataset. By seniority: 106 entry-level, 4,384 mid-level, 3,343 senior, and 1,246 leadership roles (Director, VP, C-Level). Remote roles make up 6% of the market (531 positions). The remaining 8,478 roles require on-site or hybrid attendance.
The market median for AI roles is $213,000. Top-quartile compensation starts at $263,911. The 90th percentile reaches $318,400. Highest-paying categories: AI Safety ($256,000 median, 66 roles); Research Engineer ($252,000 median, 457 roles); AI Engineering Manager ($251,622 median, 55 roles).
MLOps demand tracks closely with production ML adoption. As more companies move models from notebooks to production, the need for MLOps grows. The role is well-established at large tech companies and growing fast at mid-stage startups that are hitting the 'our models work in notebooks but break in production' phase.
The AI Job Market Today
The AI job market spans 9,079 open positions across 16 role categories. The largest categories by volume: AI/ML Engineer (6,862), AI Product Manager (453), AI Software Engineer (451). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.
The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (106) are outnumbered by mid-level (4,384) and senior (3,343) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 1,246 positions, representing the bottleneck between technical execution and organizational strategy.
Remote work availability sits at 6% of all AI roles (531 positions), with 8,478 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.
AI compensation is structured in clear tiers. The market median sits at $213,000. Top-quartile roles start at $263,911, and the 90th percentile reaches $318,400. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.
Category matters for compensation. AI Safety roles lead at $256,000 median, while Prompt Engineer roles sit at $141,440. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.
The most in-demand skills across all AI postings: Python (1,649 postings), Aws (898 postings), Azure (723 postings), Rag (671 postings), Gcp (536 postings), Pytorch (434 postings), Claude (410 postings), Kubernetes (406 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.
Frequently Asked Questions
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