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About This Role
JOB DESCRIPTION
Are you passionate about building innovative technology that powers AI and machine learning across a global organization? As part of our team, you'll help shape the future of model deployment at scale, collaborating with talented engineers and data scientists. You'll have the opportunity to work on impactful projects, grow your skills, and contribute to a platform that drives real business outcomes. We value creativity, collaboration, and a commitment to excellence.
As a Lead Software Engineer at JPMorgan Chase within Firmwide AI/ML Deployment Platform team, you will work closely with engineers to design, build, and deploy an AI solution that unifies observability data across multi\-cloud environments (AWS, Azure, GCP). You will create intelligent systems that correlate cross\-platform health metrics, logs, and traces to generate actionable troubleshooting recommendations and automations, enabling self\-service remediation, predicting system outages before they occur, and directly reducing ticket volume by identifying and resolving repeated IT incidents. This role bridges the gap between machine learning, multi\-cloud infrastructure, and automated IT operations to build predictive, self\-healing solutions.
Job responsibilities
- Build and deploy infrastructure solutions for seamless integration of control plane and user accounts
- Design pipelines to ingest, aggregate, and correlate telemetry data (metrics, logs, traces) from multi\-cloud infrastructures.
- Architect and implement closed\-loop automation playbooks that allow infrastructure to auto\-remediate common, repeatable failure modes without human intervention.
- Drives team adoption of enterprise\-authorized AI\-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI\-assisted code review/refactoring, test strategy acceleration, incident/root\-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise\-authorized AI\-assisted development and automation capabilities, to improve the value realized by automation.
- Build and operationalize LLM/machine learning models for anomaly detection, predictive health monitoring, and forecasting system degradations.
- Integrate the AI engine with ticket data and map observability insights against ticket trends, cluster repetitive issues, and quantify the platform's impact on reducing Mean Time to Resolution (MTTR).
- Create user\-friendly self\-service portals or conversational AI interfaces that allow non\-expert teams to diagnose and fix infrastructure issues safely.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5\+ years applied experience
- AI/ML \& Data Science: Strong proficiency in Python, Java alongside experience integrating LLM / ML models. Familiarity with time\-series forecasting data analysis pipelines and Natural Language Processing (NLP) for log/ticket clustering is essential. Good understanding of agentic AI concepts (A2A, MCPs, Skills, RAG, etc)
- Automation \& Orchestration: Advanced experience with configuration management tools and automated workflow engines.
- Integration: Hands\-on experience building custom webhooks, APIs, and integrations with ticketing systems like ServiceNow or Jira Service Management.
- Big Data Pipelines: Competency in managing large\-scale, streaming data infrastructure using cloud\-native data warehouses (e.g. Snowflake)
- Cloud \& Infrastructure: Expertise in multi\-cloud architectures across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) including on\-prem.
- Observability Frameworks: Experience with enterprise observability stacks such as OpenTelemetry, Prometheus, Dynatrace
- Demonstrated experience leading effective use of approved AI\-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
Preferred qualifications, capabilities, and skills
- Practical experience applying generative AI and agentic workflows to accelerate development (e.g., AI\-assisted code and test generation, refactoring, documentation), with strong judgment, governance, and quality control over AI\-produced outputs.
- Experience optimizing performance and reliability of AI\-powered user interfaces \& proficiency in React framework
- Knowledge of multi clouds domains
- Experience working with LLMs
- Experience in API development and design
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission\-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on\-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high\-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1\) sensitive cybersecurity and technology functions they perform within systems or 2\) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre\-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Salary Context
This $152K-$215K range is above the median for AI Software Engineer roles in our dataset (median: $183K across 194 roles with salary data).
Role Details
About This Role
AI Software Engineers build the applications and systems that AI models run inside. They own the API layers, data pipelines, frontend integrations, and infrastructure that turn a model into a product users interact with. Every AI company needs engineers who can build the software around the AI.
The challenge is building reliable systems around inherently unreliable components. Models are probabilistic. They'll give different answers to the same question. They hallucinate. They're slow. They're expensive. Your job is to build an application layer that handles all of this gracefully while delivering a product that users trust and enjoy.
Across the 3,708 AI roles we're tracking, AI Software Engineer positions make up 7% of the market. At JPMorganChase, this role fits into their broader AI and engineering organization.
AI Software Engineer roles are among the most numerous in the AI job market. Every company deploying AI needs software engineers who understand AI integration patterns. The demand is broad, spanning startups to enterprises, across every industry adopting AI capabilities.
What the Work Looks Like
A typical week includes: building API endpoints that serve model inference with caching and fallback logic, designing the data pipeline that feeds context to a RAG system, implementing streaming responses in the frontend, debugging a race condition in the async inference pipeline, and optimizing database queries for the vector search layer. It's full-stack engineering with AI at the center.
AI Software Engineer roles are among the most numerous in the AI job market. Every company deploying AI needs software engineers who understand AI integration patterns. The demand is broad, spanning startups to enterprises, across every industry adopting AI capabilities.
Skills Required
Full-stack engineering skills with AI integration experience. Python and TypeScript are the most common requirements. You'll need to understand API design, database architecture, and how to build reliable systems around probabilistic outputs. Experience with streaming, async processing, and caching patterns is increasingly important as real-time AI applications proliferate.
Knowledge of vector databases, embedding APIs, and LLM integration patterns (function calling, structured outputs, retry logic) differentiates AI software engineers from general software engineers. Understanding cost optimization (caching strategies, model routing, batched inference) is valuable since inference costs can dominate application economics.
Strong postings describe the product you'll be building, the AI integration patterns you'll work with, and the scale requirements. Look for companies that have existing AI features and need engineers to improve and expand them, not companies that are 'planning to add AI' someday.
Compensation Benchmarks
AI Software Engineer roles pay a median of $219,250 based on 424 positions with disclosed compensation. Senior-level AI roles across all categories have a median of $230,000. This role's midpoint ($183K) sits 16% below the category median. Disclosed range: $152K to $215K.
Across all AI roles, the market median is $217,500. Top-quartile compensation starts at $272,100. The 90th percentile reaches $325,000. For comparison, the highest-paying categories include AI Safety ($300,000) and Research Engineer ($280,000). By seniority level: Entry: $120,000; Mid: $200,000; Senior: $230,000; Director: $272,150; VP: $250,000.
JPMorganChase AI Hiring
JPMorganChase has 88 open AI roles right now. They're hiring across AI Software Engineer, AI/ML Engineer, Data Scientist, AI Product Manager. Positions span Jersey City, NJ, US, Columbus, OH, US, New York, NY, US. Compensation range: $130K - $325K.
Location Context
Across all AI roles, 14% (508 positions) offer remote work, while 3,180 require on-site attendance. Top AI hiring metros: New York (1,045 roles, $220,000 median); San Francisco (810 roles, $277,088 median); Los Angeles (397 roles, $215,000 median).
Career Path
Common paths into AI Software Engineer roles include Software Engineer, Full-Stack Developer, Backend Engineer.
From here, career progression typically leads toward Staff Engineer, AI Architect, Engineering Manager.
If you're a software engineer, you're already 80% there. Learn the AI integration patterns: RAG, streaming inference, function calling, structured outputs. Build a project that demonstrates you can wrap an AI model in a production-quality application with proper error handling, caching, and user experience. That's the portfolio piece that gets you hired.
What to Expect in Interviews
Technical screens look like standard software engineering interviews with an AI twist. Expect system design questions about building reliable applications around probabilistic models: handling streaming responses, implementing retry logic for API failures, and designing caching strategies for LLM outputs. Coding rounds test standard algorithms plus practical integration patterns like async processing and rate limiting.
When evaluating opportunities: Strong postings describe the product you'll be building, the AI integration patterns you'll work with, and the scale requirements. Look for companies that have existing AI features and need engineers to improve and expand them, not companies that are 'planning to add AI' someday.
AI Hiring Overview
The AI job market has 3,708 open positions tracked in our dataset. By seniority: 102 entry-level, 1,705 mid-level, 1,469 senior, and 432 leadership roles (Director, VP, C-Level). Remote roles make up 14% of the market (508 positions). The remaining 3,180 roles require on-site or hybrid attendance.
The market median for AI roles is $217,500. Top-quartile compensation starts at $272,100. The 90th percentile reaches $325,000. Highest-paying categories: AI Safety ($300,000 median, 21 roles); Research Engineer ($280,000 median, 147 roles); AI Architect ($254,798 median, 67 roles).
AI Software Engineer roles are among the most numerous in the AI job market. Every company deploying AI needs software engineers who understand AI integration patterns. The demand is broad, spanning startups to enterprises, across every industry adopting AI capabilities.
The AI Job Market Today
The AI job market spans 3,708 open positions across 16 role categories. The largest categories by volume: AI/ML Engineer (2,605), Data Scientist (310), AI Software Engineer (259). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.
The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (102) are outnumbered by mid-level (1,705) and senior (1,469) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 432 positions, representing the bottleneck between technical execution and organizational strategy.
Remote work availability sits at 14% of all AI roles (508 positions), with 3,180 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.
AI compensation is structured in clear tiers. The market median sits at $217,500. Top-quartile roles start at $272,100, and the 90th percentile reaches $325,000. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.
Category matters for compensation. AI Safety roles lead at $300,000 median, while Prompt Engineer roles sit at $140,000. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.
The most in-demand skills across all AI postings: Python (1,890 postings), Aws (1,103 postings), Azure (877 postings), Rag (855 postings), Gcp (631 postings), Prompt Engineering (560 postings), Pytorch (545 postings), Claude (498 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.
Frequently Asked Questions
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