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About This Role
JOB DESCRIPTION
Join JPMorganChase's Card business as a Data Scientist Director leading the Customer \& Strategic Analytics team within Card Data \& Analytics. This is a senior leadership role that requires technical depth in AI/ML, the ability to translate between business strategy and technical execution, and a track record of building high\-performing analytics teams.
You'll lead a group of analytics leaders, data scientists, and analysts responsible for delivering AI and analytics solutions that shape product strategy, customer experience, and competitive positioning across the Card portfolio. The role spans three core areas: setting AI and analytical direction across multiple business domains, serving as the bridge between senior business stakeholders and technical teams, and building organizational capability through talent development, inclusive culture, and operational excellence.
Job Responsibilities
- Define and drive the AI and analytics strategy for Card D\&A, identifying high\-value opportunities for generative AI, agentic AI, and advanced analytics to create competitive advantage
- Stay current on emerging AI/ML techniques and evaluate new capabilities, tools, and vendor offerings for practical application in the Card business
- Partner with Data, Product, Technology, Risk, and Finance to deliver AI and ML solutions from ideation through production deployment, ensuring solutions are scalable, responsible, and aligned to business needs
- Lead analytics supporting customer experience, benefits, product design, portfolio performance, and pricing and targeting strategies
- Drive measurement frameworks, experimentation (including A/B testing and causal inference), and personalization strategies that improve customer experience and benefits utilization
- Build and lead competitive intelligence capabilities that monitor market trends, competitor positioning, and industry benchmarks, partnering with external vendors and synthesizing internal and external data to give senior leaders a clear view of the competitive landscape
- Deliver forward\-looking analyses that inform strategic planning and product roadmap decisions
- Serve as the connective tissue between business strategy and technical execution translating business problems into analytical frameworks and translating model outputs into executive\-ready recommendations
- Define analytical priorities with senior stakeholders, interpret results, and drive data\-informed decisions across product, marketing, and servicing strategies
- Lead, mentor, and develop a multi\-layered team of analytics leaders, data scientists, and analysts, setting clear goals and performance expectations and providing ongoing coaching across all levels
- Attract and retain top analytics talent through hiring, onboarding, and skills development programs
- Champion a culture of innovation, intellectual rigor, inclusion, and collaborative problem\-solving across the broader Card D\&A organization
Required qualifications, capabilities, and skills
- Master's or PhD in a quantitative field and 10\+ years of progressive analytics experience
- Senior leadership experience managing and developing multi\-disciplinary analytics teams, including managers and individual contributors with strong coaching, org design, and talent development skills
- Strong technical foundation in AI/ML, including experience evaluating and adopting emerging techniques, guiding architecture decisions, and moving solutions from prototype to production
- Working knowledge of GenAI and agentic AI patterns, including large language models, retrieval\-augmented generation, and agentic frameworks, with the ability to assess where they add value vs. simpler approaches
- Exceptional ability to translate between technical and business audiences, with a track record of influencing senior leaders and cross\-functional partners
- Experience scoping and prioritizing a portfolio of analytical workstreams across multiple business domains in a large enterprise environment
- Proficiency in Python and/or R, and experience with modern data platforms such as Snowflake or Databricks
- Experience with causal inference, A/B testing, and experimentation frameworks at scale
Preferred qualifications, capabilities, and skills
- Experience in Card, consumer lending, or payments analytics, including familiarity with installment products, credit risk, or customer lifecycle management
- Experience building or leading competitive intelligence functions using alternative data, market data, or external benchmarking
- Familiarity with data architecture concepts (ingestion, modeling, governance, quality) and MLOps/observability practices
- Familiarity with responsible AI principles, model governance, and regulatory considerations in financial services
- Experience enabling analytics adoption through change management, self\-service tooling, or organizational enablement
- Familiarity with Agile delivery methods and modern product practices
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission\-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on\-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer \& Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most\-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data \& Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Salary Context
This $180K-$260K range is above the 75th percentile for Data Scientist roles in our dataset (median: $160K across 258 roles with salary data).
View full Data Scientist salary data →Role Details
About This Role
Data Scientists extract insights and build predictive models from data. In the AI era, many roles now include LLM-powered analytics, automated reporting, and integration with generative AI tools. The role has evolved from 'the person who runs SQL queries' to 'the person who builds AI-powered data products.'
Modern data science roles fall into two camps: analytics-focused (insights, dashboards, experimentation) and ML-focused (building predictive models, recommendation systems, NLP features). The best data scientists can operate in both modes. The AI shift means that even analytics-focused roles now involve building automated insight pipelines using LLMs, going well beyond one-off reports.
Across the 4,317 AI roles we're tracking, Data Scientist positions make up 8% of the market. At JPMorganChase, this role fits into their broader AI and engineering organization.
Data Scientist roles remain in high demand, though the definition keeps shifting. Companies increasingly want candidates who can bridge traditional statistics with modern ML and LLM capabilities. The 'pure insights' data scientist role is consolidating into analytics engineering, while the 'build models' data scientist role is merging with ML engineering.
What the Work Looks Like
A typical week includes: analyzing experiment results for a product feature launch, building a predictive model for customer churn, creating an automated reporting pipeline using LLM-powered summarization, presenting insights to stakeholders, and cleaning data (always cleaning data). The ratio of analysis to engineering varies by company, but expect both.
Data Scientist roles remain in high demand, though the definition keeps shifting. Companies increasingly want candidates who can bridge traditional statistics with modern ML and LLM capabilities. The 'pure insights' data scientist role is consolidating into analytics engineering, while the 'build models' data scientist role is merging with ML engineering.
Skills Required
Python, SQL, and statistical modeling are the foundation. Increasingly, roles want experience with LLMs for data analysis, automated insight generation, and building AI-powered data products. Familiarity with cloud data platforms (Snowflake, BigQuery, Databricks) and ML frameworks (scikit-learn, PyTorch) covers most job requirements.
Experimentation design and causal inference are underrated skills that separate strong candidates. Companies care about whether their product changes cause improvements, and can distinguish causation from correlation. A/B testing methodology, Bayesian statistics, and the ability to communicate uncertainty to non-technical stakeholders are high-value skills.
Good postings specify the data stack, the types of problems you'll work on, and the team structure. Look for companies that differentiate between analytics and ML data science. Vague 'data scientist' postings that list every skill under the sun usually mean the company doesn't know what they need.
Compensation Benchmarks
Data Scientist roles pay a median of $192,890 based on 789 positions with disclosed compensation. Director-level AI roles across all categories have a median of $274,554. This role's midpoint ($220K) sits 14% above the category median. Disclosed range: $180K to $260K.
Across all AI roles, the market median is $215,000. Top-quartile compensation starts at $266,300. The 90th percentile reaches $320,790. For comparison, the highest-paying categories include AI Safety ($287,500) and Research Engineer ($272,100). By seniority level: Entry: $110,000; Mid: $194,400; Senior: $227,400; Director: $274,554; VP: $241,000.
JPMorganChase AI Hiring
JPMorganChase has 141 open AI roles right now. They're hiring across AI Software Engineer, AI/ML Engineer, Data Scientist, AI Product Manager. Positions span Jersey City, NJ, US, New York, NY, US, Seattle, WA, US. Compensation range: $120K - $450K.
Location Context
Across all AI roles, 15% (635 positions) offer remote work, while 3,657 require on-site attendance. Top AI hiring metros: New York (1,650 roles, $220,000 median); San Francisco (1,335 roles, $265,000 median); Los Angeles (708 roles, $214,112 median).
Career Path
Common paths into Data Scientist roles include Data Analyst, Statistician, Quantitative Researcher.
From here, career progression typically leads toward Senior Data Scientist, ML Engineer, AI Product Manager.
Start with statistics and SQL. Build a real analysis project on public data that demonstrates insight generation alongside model building. The market values data scientists who can communicate findings clearly to business stakeholders. If you want to move toward ML engineering, invest in software engineering fundamentals and production deployment skills.
What to Expect in Interviews
Interviews combine statistics, coding, and business acumen. SQL is almost always tested, often with complex joins and window functions. Expect a case study round where you're given a business problem and asked to design an analysis plan. Coding rounds focus on pandas, statistical modeling, and visualization. The strongest differentiator is how well you communicate insights to non-technical stakeholders during presentation rounds.
When evaluating opportunities: Good postings specify the data stack, the types of problems you'll work on, and the team structure. Look for companies that differentiate between analytics and ML data science. Vague 'data scientist' postings that list every skill under the sun usually mean the company doesn't know what they need.
AI Hiring Overview
The AI job market has 4,317 open positions tracked in our dataset. By seniority: 138 entry-level, 2,071 mid-level, 1,655 senior, and 453 leadership roles (Director, VP, C-Level). Remote roles make up 15% of the market (635 positions). The remaining 3,657 roles require on-site or hybrid attendance.
The market median for AI roles is $215,000. Top-quartile compensation starts at $266,300. The 90th percentile reaches $320,790. Highest-paying categories: AI Safety ($287,500 median, 34 roles); Research Engineer ($272,100 median, 227 roles); AI Engineering Manager ($244,000 median, 23 roles).
Data Scientist roles remain in high demand, though the definition keeps shifting. Companies increasingly want candidates who can bridge traditional statistics with modern ML and LLM capabilities. The 'pure insights' data scientist role is consolidating into analytics engineering, while the 'build models' data scientist role is merging with ML engineering.
The AI Job Market Today
The AI job market spans 4,317 open positions across 15 role categories. The largest categories by volume: AI/ML Engineer (3,004), Data Scientist (345), AI Software Engineer (309). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.
The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (138) are outnumbered by mid-level (2,071) and senior (1,655) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 453 positions, representing the bottleneck between technical execution and organizational strategy.
Remote work availability sits at 15% of all AI roles (635 positions), with 3,657 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.
AI compensation is structured in clear tiers. The market median sits at $215,000. Top-quartile roles start at $266,300, and the 90th percentile reaches $320,790. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.
Category matters for compensation. AI Safety roles lead at $287,500 median, while Prompt Engineer roles sit at $145,000. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.
The most in-demand skills across all AI postings: Python (2,249 postings), Aws (1,224 postings), Azure (938 postings), Rag (915 postings), Gcp (660 postings), Pytorch (640 postings), Prompt Engineering (624 postings), Kubernetes (559 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.
Frequently Asked Questions
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