Interested in this AI Safety role at American Express?
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The Enterprise AI Platform team is responsible for defining, building, and scaling the foundational AI capabilities that enable the next generation of products, services, and employee experiences across American Express. Our mission is to accelerate enterprise-wide AI adoption by providing secure, scalable, and trusted platforms, tools, and services that empower teams to build AI-powered solutions responsibly and efficiently.
As AI transforms how software is built and how businesses operate, the Enterprise AI Platform serves as the foundation for AI innovation across the company. We partner across engineering, product, data science, security, infrastructure, architecture, and business teams to enable AI development at enterprise scale.
The OpportunityWe are seeking a Vice President of Responsible AI to define and lead the strategy for embedding responsible AI into the Enterprise AI Platform at American Express.
This executive will ensure governance, risk, and compliance are built into the foundation of the platform, enabling teams across the enterprise to develop and deploy AI solutions safely, securely, and at scale. Rather than operating as a centralized review function, this leader will partner closely with Product, Engineering, Risk, Legal, Compliance, and Information Security to translate enterprise requirements into reusable platform capabilities, automated guardrails, and developer experiences that make the responsible path the easiest path.
Success in this role requires combining deep technical understanding of modern AI platforms with the ability to operationalize governance through platform capabilities that accelerate innovation while meeting enterprise standards.
- 12+ years of progressive leadership experience in enterprise technology, AI/ML platforms, product management, software engineering, or technology governance, with experience leading large, cross-functional organizations.
- Demonstrated experience building or scaling enterprise platforms, developer tools, AI/ML infrastructure, or other shared technology capabilities.
- Experience translating governance, security, privacy, or risk requirements into scalable technical solutions, platform capabilities, or engineering practices.
- Strong understanding of modern AI technologies, including large language models (LLMs), foundation models, agentic AI, model lifecycle management, and AI development workflows.
- Experience partnering across Product, Engineering, Information Security, Risk, Legal, Compliance, and Privacy to deliver enterprise technology solutions.
- Proven ability to define strategy, influence executive stakeholders, and drive alignment across highly matrixed organizations.
- Experience establishing governance frameworks, operational processes, or platform standards that enable secure, compliant, and scalable technology adoption.
- Exceptional communication and leadership skills with the ability to translate complex technical, regulatory, and business requirements into actionable platform strategy.
Preferred Qualifications* Experience leading a Responsible AI, AI Platform, AI Governance, Machine Learning Platform, or AI Infrastructure organization.
- Experience building platform capabilities for AI governance, including model evaluation, AI observability, policy enforcement, model inventories, prompt management, or lifecycle management.
- Familiarity with industry AI governance frameworks and standards (e.g., NIST AI RMF, ISO/IEC 42001, EU AI Act).
- Experience in financial services or another highly regulated industry.
- Experience influencing enterprise AI adoption through developer platforms, reusable services, and automation.
- Advanced degree in Computer Science, Engineering, Data Science, Public Policy, or a related field.
Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
Salary Context
This $176K-$282K range is above the median for AI Safety roles in our dataset (median: $187K across 7 roles with salary data).
Role Details
About This Role
This role sits at the intersection of AI and engineering, building systems that bring machine learning capabilities into production environments. The scope varies by company, but the common thread is applying AI technology to solve real business problems at scale. Most AI roles today require a combination of software engineering fundamentals and domain-specific ML knowledge, with the exact mix depending on the team's maturity and the product they're building.
The AI job market is evolving fast. New role categories emerge as companies figure out what they need to ship AI-powered products. What matters most is the ability to learn quickly, build working systems, and iterate based on real-world performance data. The specific title matters less than the skills you bring and the problems you can solve. Companies are past the experimentation phase and want engineers who can deliver production-quality systems that work reliably at scale.
Across the 9,653 AI roles we're tracking, AI Safety positions make up 0% of the market. At American Express, this role fits into their broader AI and engineering organization.
AI hiring keeps growing across industries. Companies in tech, finance, healthcare, and retail are all building AI teams. The strongest demand is for people who can bridge the gap between AI research and production engineering. The shift toward generative AI has created new role types (LLM Engineer, Prompt Engineer, AI Agent Developer) that didn't exist three years ago, while traditional roles (Data Scientist, ML Engineer) have evolved to incorporate LLM capabilities.
What the Work Looks Like
Day-to-day work involves a mix of building, debugging, and collaborating. You'll write code, review pull requests, participate in design discussions, and work with cross-functional teams (product, design, data) to define what AI features should do and how they should behave. Expect to spend time on both technical implementation and communication. Most AI teams operate in two-week sprint cycles, with regular demos and retrospectives. The ratio of heads-down coding to meetings and reviews varies by seniority, with senior roles spending more time on architecture decisions and mentorship.
AI hiring keeps growing across industries. Companies in tech, finance, healthcare, and retail are all building AI teams. The strongest demand is for people who can bridge the gap between AI research and production engineering. The shift toward generative AI has created new role types (LLM Engineer, Prompt Engineer, AI Agent Developer) that didn't exist three years ago, while traditional roles (Data Scientist, ML Engineer) have evolved to incorporate LLM capabilities.
Skills in Demand for This Role
Python and cloud platform experience are common requirements. Specific skill needs vary by company and focus area, but familiarity with ML frameworks, data pipelines, and API design covers the basics for most roles. RAG (Retrieval-Augmented Generation), vector databases, and LLM API integration are increasingly standard requirements across role types.
Beyond the core stack, communication skills matter more than many technical candidates realize. The ability to explain AI capabilities and limitations to non-technical stakeholders is a differentiator at every level. Technical writing, documentation, and clear thinking about tradeoffs are underrated skills in AI roles. Experience with evaluation methodology (how to measure whether an AI system is working well) is becoming a core requirement, especially for roles that involve LLM integration.
Look for job postings that specify the problems you'll work on, the tech stack, and the team structure. Vague postings that list every AI buzzword are often a sign the company hasn't figured out what they need. Strong postings describe the product context, the team you'd join, and the specific challenges you'd tackle.
Compensation Benchmarks
AI Safety roles pay a median of $253,100 based on 57 positions with disclosed compensation. This role's midpoint ($229K) sits 9% below the category median. Disclosed range: $176K to $282K.
Across all AI roles, the market median is $213,400. Top-quartile compensation starts at $264,230. The 90th percentile reaches $319,400. For comparison, the highest-paying categories include Research Engineer ($252,000) and AI Engineering Manager ($251,622). By seniority level: Entry: $110,408; Mid: $193,200; Senior: $228,700; Director: $272,275; VP: $235,000.
American Express AI Hiring
American Express has 34 open AI roles right now. They're hiring across AI/ML Engineer, AI Product Manager, AI Safety. Positions span New York, NY, Sunrise, FL, US, New York, NY, US. Compensation range: $124K - $282K.
Location Context
AI roles in New York pay a median of $221,000 across 2,878 tracked positions. That's 4% above the national median.
Career Path
Common paths into AI Safety roles include Software Engineer, Data Scientist, Data Analyst.
From here, career progression typically leads toward Senior Engineer, AI Architect, Engineering Manager, Principal Engineer.
Focus on building things that work. A deployed project that solves a real problem is worth more than any certification. Contribute to open-source, build portfolio projects, and invest in fundamentals (software engineering, statistics, systems design) rather than chasing the latest framework. The AI field moves fast, but the engineers who succeed long-term are the ones with strong fundamentals who can adapt to new tools and paradigms as they emerge.
What to Expect in Interviews
AI interviews typically combine coding challenges (Python-focused), system design questions tailored to the role, and discussions about your experience with relevant tools and frameworks. Strong candidates demonstrate both technical depth and the ability to make pragmatic engineering tradeoffs. Prepare portfolio projects that demonstrate end-to-end capability rather than isolated skills.
When evaluating opportunities: Look for job postings that specify the problems you'll work on, the tech stack, and the team structure. Vague postings that list every AI buzzword are often a sign the company hasn't figured out what they need. Strong postings describe the product context, the team you'd join, and the specific challenges you'd tackle.
AI Hiring Overview
The AI job market has 9,653 open positions tracked in our dataset. By seniority: 193 entry-level, 4,500 mid-level, 3,455 senior, and 1,505 leadership roles (Director, VP, C-Level). Remote roles make up 6% of the market (568 positions). The remaining 9,010 roles require on-site or hybrid attendance.
The market median for AI roles is $213,400. Top-quartile compensation starts at $264,230. The 90th percentile reaches $319,400. Highest-paying categories: AI Safety ($253,100 median, 57 roles); Research Engineer ($252,000 median, 419 roles); AI Engineering Manager ($251,622 median, 51 roles).
AI hiring keeps growing across industries. Companies in tech, finance, healthcare, and retail are all building AI teams. The strongest demand is for people who can bridge the gap between AI research and production engineering. The shift toward generative AI has created new role types (LLM Engineer, Prompt Engineer, AI Agent Developer) that didn't exist three years ago, while traditional roles (Data Scientist, ML Engineer) have evolved to incorporate LLM capabilities.
The AI Job Market Today
The AI job market spans 9,653 open positions across 16 role categories. The largest categories by volume: AI/ML Engineer (7,301), Data Scientist (441), AI Software Engineer (438). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.
The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (193) are outnumbered by mid-level (4,500) and senior (3,455) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 1,505 positions, representing the bottleneck between technical execution and organizational strategy.
Remote work availability sits at 6% of all AI roles (568 positions), with 9,010 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.
AI compensation is structured in clear tiers. The market median sits at $213,400. Top-quartile roles start at $264,230, and the 90th percentile reaches $319,400. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.
Category matters for compensation. AI Safety roles lead at $253,100 median, while Prompt Engineer roles sit at $141,440. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.
The most in-demand skills across all AI postings: Python (1,605 postings), Aws (916 postings), Azure (724 postings), Rag (634 postings), Gcp (522 postings), Pytorch (495 postings), Kubernetes (384 postings), Claude (383 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.
Frequently Asked Questions
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