Data AI ServiceNow Engineer

$150K - $194K Alexandria, VA, US Mid Level AI/ML Engineer

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Skills & Technologies

Javascript

About This Role

AI job market dashboard showing open roles by category

Company Overview: Work Where it Matters

Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers’ missions safely, securely, and efficiently.

As a Suvi employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Description:

The Office of Inspector General, Office of the Chief Information Officer (OCIO), provides comprehensive IT services to approximately 2,000 end users across more than 60 global locations. OCIO oversees and sustains critical IT systems supporting the OIG mission, including database services, mobile device management, IT asset management, domain services, network operations, and service desk support.

The Data/AI ServiceNow Engineer provides specialized ServiceNow engineering focused on enterprise data readiness, AI capability enablement, integrations, data quality, Workflow Data Fabric, and the technical foundations necessary to support Government‑approved AI capabilities. This role ensures the ServiceNow environment, data structures, and integrations are prepared to leverage modern AI features and emerging ServiceNow intelligence capabilities.

Hybrid Work Schedule: This position offers a hybrid work schedule, providing flexibility to work both remotely and onsite based on business and team requirements.

Responsibilities:

  • Provide engineering expertise for ServiceNow data, AI readiness, enterprise data quality, integrations, and AI‑related capabilities such as Now Assist.
  • Assess AI readiness across architecture, CSDM, CMDB, data structures, knowledge bases, integrations, security, access, and governance.
  • Identify AI readiness gaps, data quality issues, architectural dependencies, and technical prerequisites.
  • Configure, test, and support Government‑approved ServiceNow AI features (e.g., Now Assist for ITSM, Virtual Agent enhancements, GenAI capabilities).
  • Develop and maintain integrations and data pipelines required for AI workloads and enterprise data‑flow alignment.
  • Prepare platform data for AI use cases, including normalization, enrichment, governance, and model‑ready structuring.
  • Support Workflow Data Fabric, ServiceNow data architecture, and emerging enterprise data capabilities.
  • Evaluate new ServiceNow AI products and updates, assessing business value, risks, technical fit, and alignment with OIG mission needs.
  • Identify risks, governance considerations, and integration dependencies associated with AI implementations.
  • Develop AI capability roadmaps to guide platform evolution, adoption, and incremental readiness.
  • Support architecture, testing, release management, analysis, and knowledge transfer for data and AI capabilities.
  • Collaborate with architects, developers, cybersecurity teams, Government stakeholders, and enterprise contractors to ensure alignment and compliance.

Qualifications:

  • Active Secret clearance.
  • IAT Level II certification (e.g., Security+ CE or equivalent).
  • Bachelor’s degree in computer science, data, IT, or related field.
  • 6+ years of overall IT engineering, data engineering, or platform engineering experience.
  • 3+ years of experience in AI engineering, AI integration, or AI‑enabled workflow development.
  • 2+ years of experience with ServiceNow data, IntegrationHub, AI/Now Assist, or equivalent platform capabilities.
  • Strong understanding of ServiceNow data modeling, CSDM, CMDB, integration patterns, and workflow automation.
  • Experience supporting enterprise data readiness, AI enablement activities, or advanced ServiceNow capabilities.
  • Knowledge of security controls, governance, data‑quality practices, and enterprise integration architectures.
  • Strong communication skills and ability to translate technical data concepts and AI requirements into actionable engineering work.
  • Preferred Qualifications
  • ServiceNow certifications such as CSA, CAD, IntegrationHub, AI‑related micro‑certifications, or data‑focused certifications.
  • Experience applying ServiceNow AI/Now Assist in federal or DoD environments.
  • Experience with data governance, enterprise integrations, and workflow intelligence.
  • Familiarity with ServiceNow Workflow Data Fabric, Generative AI capabilities, and emerging AI platform features.
  • Scripting (JavaScript), Flow Designer, and IntegrationHub experience.

This position is contingent upon contract funding. Applicants selected offered but cannot begin work until funding has been confirmed.

Benefits Information: Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees. Pay Range: $150,000 - $194,000 Job ID: 2026-25927 Work Type: Hybrid

Salary Context

This $150K-$194K range is below the median for AI/ML Engineer roles in our dataset (median: $175K across 1356 roles with salary data).

View full AI/ML Engineer salary data →

Role Details

Company Akima
Title Data AI ServiceNow Engineer
Location Alexandria, VA, US
Category AI/ML Engineer
Experience Mid Level
Salary $150K - $194K
Remote No

About This Role

AI/ML Engineers build and deploy machine learning models in production. They work across the full ML lifecycle: data pipelines, model training, evaluation, and serving infrastructure. The role has evolved significantly over the past two years. Where ML Engineers once spent most of their time on model architecture, the job now tilts heavily toward inference optimization, cost management, and integrating LLM capabilities into existing systems. Companies want engineers who can ship production systems, and the experimenter-only role is fading fast.

Day-to-day, you're writing training pipelines, debugging data quality issues, setting up evaluation frameworks, and figuring out why your model performs differently in staging than it did on your dev set. The best ML engineers are obsessive about reproducibility and measurement. They instrument everything. They know that a model is only as good as the data feeding it and the infrastructure serving it.

Across the 8,943 AI roles we're tracking, AI/ML Engineer positions make up 75% of the market. At Akima, this role fits into their broader AI and engineering organization.

Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.

What the Work Looks Like

A typical week might include: debugging a data pipeline that's silently dropping 3% of training examples, running A/B tests on a new model version, writing documentation for a feature flag system that lets you roll back model deployments, and reviewing a junior engineer's PR for a new evaluation metric. Meetings tend to be cross-functional since ML touches product, engineering, and data teams.

Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.

Skills Required

Javascript (2% of roles)

Python and PyTorch dominate the requirements. Most roles expect experience with cloud platforms (AWS, GCP, or Azure) and familiarity with ML frameworks like TensorFlow or JAX. RAG (Retrieval-Augmented Generation) has become a top-3 skill requirement as companies integrate LLMs into their products. Docker and Kubernetes show up in about a third of postings, reflecting the production focus of the role.

Beyond the core stack, employers increasingly want experience with experiment tracking tools (MLflow, Weights & Biases), feature stores, and vector databases. Fine-tuning experience is valuable but less common than you'd think from reading Twitter. Most production LLM work is RAG and prompt engineering, not fine-tuning. If you have both, you're in a strong position.

Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.

Compensation Benchmarks

AI/ML Engineer roles pay a median of $212,000 based on 11,866 positions with disclosed compensation. Mid-level AI roles across all categories have a median of $193,200. This role's midpoint ($172K) sits 19% below the category median. Disclosed range: $150K to $194K.

Across all AI roles, the market median is $213,380. Top-quartile compensation starts at $264,148. The 90th percentile reaches $319,310. For comparison, the highest-paying categories include AI Safety ($253,100) and Research Engineer ($252,000). By seniority level: Entry: $110,408; Mid: $193,200; Senior: $228,700; Director: $272,250; VP: $235,000.

Akima AI Hiring

Akima has 2 open AI roles right now. They're hiring across AI/ML Engineer. Based in Alexandria, VA, US. Compensation range: $160K - $194K.

Location Context

Across all AI roles, 6% (521 positions) offer remote work, while 8,351 require on-site attendance. Top AI hiring metros: New York (2,878 roles, $221,000 median); San Francisco (2,416 roles, $263,811 median); Los Angeles (1,340 roles, $210,000 median).

Career Path

Common paths into AI/ML Engineer roles include Data Scientist, Software Engineer, Research Engineer.

From here, career progression typically leads toward ML Architect, AI Engineering Manager, Principal ML Engineer.

The fastest path into ML engineering is through software engineering with a self-directed ML education. A CS degree helps, but production engineering skills matter more than academic credentials. Build something that works, deploy it, and measure it. That portfolio project is worth more than a Coursera certificate. For career growth, the fork comes around the senior level: go deep on technical complexity (staff/principal track) or move into managing ML teams.

What to Expect in Interviews

Expect system design questions around ML pipelines: how you'd build a training pipeline for a specific use case, handle data drift, or design A/B testing infrastructure for model deployments. Coding rounds typically involve Python, with emphasis on data manipulation (pandas, numpy) and algorithm implementation. Take-home assignments often ask you to build an end-to-end ML pipeline from raw data to deployed model.

When evaluating opportunities: Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.

AI Hiring Overview

The AI job market has 8,943 open positions tracked in our dataset. By seniority: 175 entry-level, 4,132 mid-level, 3,268 senior, and 1,368 leadership roles (Director, VP, C-Level). Remote roles make up 6% of the market (521 positions). The remaining 8,351 roles require on-site or hybrid attendance.

The market median for AI roles is $213,380. Top-quartile compensation starts at $264,148. The 90th percentile reaches $319,310. Highest-paying categories: AI Safety ($253,100 median, 57 roles); Research Engineer ($252,000 median, 419 roles); AI Engineering Manager ($251,622 median, 51 roles).

Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.

The AI Job Market Today

The AI job market spans 8,943 open positions across 16 role categories. The largest categories by volume: AI/ML Engineer (6,739), AI Product Manager (403), AI Software Engineer (402). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.

The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (175) are outnumbered by mid-level (4,132) and senior (3,268) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 1,368 positions, representing the bottleneck between technical execution and organizational strategy.

Remote work availability sits at 6% of all AI roles (521 positions), with 8,351 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.

AI compensation is structured in clear tiers. The market median sits at $213,380. Top-quartile roles start at $264,148, and the 90th percentile reaches $319,310. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.

Category matters for compensation. AI Safety roles lead at $253,100 median, while Prompt Engineer roles sit at $141,440. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.

The most in-demand skills across all AI postings: Python (1,422 postings), Aws (808 postings), Azure (638 postings), Rag (555 postings), Gcp (457 postings), Pytorch (433 postings), Claude (341 postings), Kubernetes (337 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.

Frequently Asked Questions

Based on 11,866 roles with disclosed compensation, the median salary for AI/ML Engineer positions is $212,000. Actual compensation varies by seniority, location, and company stage.
Python and PyTorch dominate the requirements. Most roles expect experience with cloud platforms (AWS, GCP, or Azure) and familiarity with ML frameworks like TensorFlow or JAX. RAG (Retrieval-Augmented Generation) has become a top-3 skill requirement as companies integrate LLMs into their products. Docker and Kubernetes show up in about a third of postings, reflecting the production focus of the role.
About 6% of the 8,943 AI roles we track offer remote work. Remote availability varies by company and seniority level, with senior and leadership roles more likely to offer location flexibility.
Akima is among the companies actively hiring for AI and ML talent. Check our company profiles for detailed breakdowns of open roles, salary ranges, and hiring trends.
Common next steps from AI/ML Engineer positions include ML Architect, AI Engineering Manager, Principal ML Engineer. Progression depends on whether you lean toward technical depth, people management, or product strategy.

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