Principal Conversational & Agentic AI Architect

Irving, TX, US Senior AI Architect

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Skills & Technologies

AwsAzureGcpJavascriptLangchainPrompt EngineeringPythonRagVertex Ai

About This Role

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### When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere \& always. Want in? Join the \#VTeamLife.

What you’ll be doing...

We are seeking a highly skilled Conversational \& Agentic AI Architect to design, build, and optimize enterprise\-grade conversational AI and multi\-agent solutions within a Consulting organization. This role demands hands\-on technical architecture, a product\-led engineering mindset, and extensive expertise in both speech science and Generative AI. You will be responsible for consulting with customers to create seamless, multi\-turn conversational experiences that move beyond rigid decision trees into dynamic, agentic interactions, successfully integrating complex backend systems while managing both sophisticated NLU models and LLMs.Key Responsibilities

  • Agentic \& Conversational Architecture: Architect and maintain complex conversational flows, transitioning from traditional State\-Based Flows and event handlers to modern Generative AI and multi\-agent orchestrated solutions (e.g., Dialogflow Playbooks, Vertex AI , or Microsoft Copilot Studio).
  • LLM Engineering \& NLU Design: Manage complex intent taxonomies capable of handling 200\+ unique intents without overlapping, ensuring high Intent Precision \& Recall while minimizing False Positives. Lead efforts in LLM fine\-tuning, prompt engineering, distillation, and evaluating small/efficient models for latency\-sensitive voice applications.
  • Collision Analysis \& Tuning: Conduct regular conflict detection and ambiguity testing to resolve intents that compete for the same user phrases, while securing AI models against prompt manipulation and data vulnerabilities.
  • STT, STS \& Multi\-Modal Extraction: Tune Speech\-to\-Text (STT) and Speech\-to\-Speech adaptations and hints to improve recognition for industry\-specific jargon, and design complex custom entities to extract critical data from unstructured speech and generative interactions.
  • System Integration \& Backend: Build and deploy robust webhooks and serverless backend services using Node.js or Python to connect virtual agents with third\-party APIs, CRMs, and databases. Implement model serving infrastructure and scalable cross\-platform AI solutions.
  • Performance Benchmarking \& ROI: Build "Golden Sets" for automated regression testing to measure F1\-scores across model versions, and use tools like BigQuery to analyze real\-world "No\-Match" logs. Conduct Return\-on\-Investment (ROI) analysis of AI\-powered solutions and interpret telemetry data to drive continuous product improvement.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Proficiency in modern programming languages and frameworks such as Python, JavaScript, Java, Next JS, Node.js, React js Strong working experience with GenAI, LLM Models, MCP, Vector DB, RAG, Vertex AI, Agentic AI frameworks like NGA, ADK or LangChain/LangGraph, creating AI agents.
  • Experience with Cloud platforms like GCP, Azure or AWS and cloud technologies like OpenStack, Terraform, Ansible or Chef
  • Experience working with LLM observability, analytics, evaluations, testing and annotation using tools like LangSmith, LangFuse, Streamlit, Arize or similar tools.
  • Experience working with AI/ML development.
  • Willingness to travel 25%

Even better if you have one or more of the following:

  • Background in Computational Linguistics or Data Science.
  • Certifications such as Microsoft Agentic AI Business Solutions Architect, Google Cloud Professional Architect, or Machine Learning Engineer.
  • Experience with Generative and NLU design.
  • Experience using Python libraries (Pandas/NumPy) for large\-scale utterance data cleaning and optimization.
  • Familiarity with CI/CD pipelines for automated agent deployment and modern
  • Product\-Led operating models

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

### Where you’ll be working

In this remote role, you'll work from home with occasional in\-person trainings and meetings.### Scheduled Weekly Hours

40### Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

### Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD\&D insurance, identity theft protection, pet insurance and group home \& auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award\-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part\-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job\-related skills and experience. This is an incentive based position with the potential to earn more. For part\-time roles, your compensation will be adjusted to reflect your hours.

Role Details

Company Verizon
Title Principal Conversational & Agentic AI Architect
Location Irving, TX, US
Category AI Architect
Experience Senior
Salary Not disclosed
Remote No

About This Role

This role sits at the intersection of AI and engineering, building systems that bring machine learning capabilities into production environments. The scope varies by company, but the common thread is applying AI technology to solve real business problems at scale. Most AI roles today require a combination of software engineering fundamentals and domain-specific ML knowledge, with the exact mix depending on the team's maturity and the product they're building.

The AI job market is evolving fast. New role categories emerge as companies figure out what they need to ship AI-powered products. What matters most is the ability to learn quickly, build working systems, and iterate based on real-world performance data. The specific title matters less than the skills you bring and the problems you can solve. Companies are past the experimentation phase and want engineers who can deliver production-quality systems that work reliably at scale.

Across the 3,824 AI roles we're tracking, AI Architect positions make up 1% of the market. At Verizon, this role fits into their broader AI and engineering organization.

AI hiring keeps growing across industries. Companies in tech, finance, healthcare, and retail are all building AI teams. The strongest demand is for people who can bridge the gap between AI research and production engineering. The shift toward generative AI has created new role types (LLM Engineer, Prompt Engineer, AI Agent Developer) that didn't exist three years ago, while traditional roles (Data Scientist, ML Engineer) have evolved to incorporate LLM capabilities.

What the Work Looks Like

Day-to-day work involves a mix of building, debugging, and collaborating. You'll write code, review pull requests, participate in design discussions, and work with cross-functional teams (product, design, data) to define what AI features should do and how they should behave. Expect to spend time on both technical implementation and communication. Most AI teams operate in two-week sprint cycles, with regular demos and retrospectives. The ratio of heads-down coding to meetings and reviews varies by seniority, with senior roles spending more time on architecture decisions and mentorship.

AI hiring keeps growing across industries. Companies in tech, finance, healthcare, and retail are all building AI teams. The strongest demand is for people who can bridge the gap between AI research and production engineering. The shift toward generative AI has created new role types (LLM Engineer, Prompt Engineer, AI Agent Developer) that didn't exist three years ago, while traditional roles (Data Scientist, ML Engineer) have evolved to incorporate LLM capabilities.

Skills Required

Aws (31% of roles) Azure (23% of roles) Gcp (19% of roles) Javascript (6% of roles) Langchain (11% of roles) Prompt Engineering (15% of roles) Python (51% of roles) Rag (23% of roles) Vertex Ai (5% of roles)

Python and cloud platform experience are common requirements. Specific skill needs vary by company and focus area, but familiarity with ML frameworks, data pipelines, and API design covers the basics for most roles. RAG (Retrieval-Augmented Generation), vector databases, and LLM API integration are increasingly standard requirements across role types.

Beyond the core stack, communication skills matter more than many technical candidates realize. The ability to explain AI capabilities and limitations to non-technical stakeholders is a differentiator at every level. Technical writing, documentation, and clear thinking about tradeoffs are underrated skills in AI roles. Experience with evaluation methodology (how to measure whether an AI system is working well) is becoming a core requirement, especially for roles that involve LLM integration.

Look for job postings that specify the problems you'll work on, the tech stack, and the team structure. Vague postings that list every AI buzzword are often a sign the company hasn't figured out what they need. Strong postings describe the product context, the team you'd join, and the specific challenges you'd tackle.

Compensation Benchmarks

AI Architect roles pay a median of $220,000 based on 92 positions with disclosed compensation. Senior-level AI roles across all categories have a median of $227,400.

Across all AI roles, the market median is $200,000. Top-quartile compensation starts at $253,000. The 90th percentile reaches $307,500. For comparison, the highest-paying categories include AI Engineering Manager ($293,500) and AI Safety ($274,200). By seniority level: Entry: $97,380; Mid: $160,000; Senior: $227,400; Director: $243,000; VP: $250,000.

Verizon AI Hiring

Verizon has 12 open AI roles right now. They're hiring across AI/ML Engineer, AI Product Manager, AI Architect, Data Scientist. Positions span Irving, TX, US, Basking Ridge, NJ, US, Alpharetta, GA, US. Compensation range: $188K - $280K.

Location Context

Across all AI roles, 16% (613 positions) offer remote work, while 3,187 require on-site attendance. Top AI hiring metros: New York (2,448 roles, $210,000 median); San Francisco (1,990 roles, $253,000 median); Los Angeles (1,686 roles, $189,000 median).

Career Path

Common paths into AI Architect roles include Software Engineer, Data Scientist, Data Analyst.

From here, career progression typically leads toward Senior Engineer, AI Architect, Engineering Manager, Principal Engineer.

Focus on building things that work. A deployed project that solves a real problem is worth more than any certification. Contribute to open-source, build portfolio projects, and invest in fundamentals (software engineering, statistics, systems design) rather than chasing the latest framework. The AI field moves fast, but the engineers who succeed long-term are the ones with strong fundamentals who can adapt to new tools and paradigms as they emerge.

What to Expect in Interviews

AI interviews typically combine coding challenges (Python-focused), system design questions tailored to the role, and discussions about your experience with relevant tools and frameworks. Strong candidates demonstrate both technical depth and the ability to make pragmatic engineering tradeoffs. Prepare portfolio projects that demonstrate end-to-end capability rather than isolated skills.

When evaluating opportunities: Look for job postings that specify the problems you'll work on, the tech stack, and the team structure. Vague postings that list every AI buzzword are often a sign the company hasn't figured out what they need. Strong postings describe the product context, the team you'd join, and the specific challenges you'd tackle.

AI Hiring Overview

The AI job market has 3,824 open positions tracked in our dataset. By seniority: 119 entry-level, 1,813 mid-level, 1,472 senior, and 420 leadership roles (Director, VP, C-Level). Remote roles make up 16% of the market (613 positions). The remaining 3,187 roles require on-site or hybrid attendance.

The market median for AI roles is $200,000. Top-quartile compensation starts at $253,000. The 90th percentile reaches $307,500. Highest-paying categories: AI Engineering Manager ($293,500 median, 31 roles); AI Safety ($274,200 median, 51 roles); Research Engineer ($260,000 median, 401 roles).

AI hiring keeps growing across industries. Companies in tech, finance, healthcare, and retail are all building AI teams. The strongest demand is for people who can bridge the gap between AI research and production engineering. The shift toward generative AI has created new role types (LLM Engineer, Prompt Engineer, AI Agent Developer) that didn't exist three years ago, while traditional roles (Data Scientist, ML Engineer) have evolved to incorporate LLM capabilities.

The AI Job Market Today

The AI job market spans 3,824 open positions across 15 role categories. The largest categories by volume: AI/ML Engineer (2,702), Data Scientist (281), AI Software Engineer (258). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.

The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (119) are outnumbered by mid-level (1,813) and senior (1,472) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 420 positions, representing the bottleneck between technical execution and organizational strategy.

Remote work availability sits at 16% of all AI roles (613 positions), with 3,187 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.

AI compensation is structured in clear tiers. The market median sits at $200,000. Top-quartile roles start at $253,000, and the 90th percentile reaches $307,500. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.

Category matters for compensation. AI Engineering Manager roles lead at $293,500 median, while Prompt Engineer roles sit at $142,800. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.

The most in-demand skills across all AI postings: Python (1,968 postings), Aws (1,203 postings), Azure (882 postings), Rag (877 postings), Gcp (735 postings), Prompt Engineering (587 postings), Pytorch (586 postings), Claude (554 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.

Frequently Asked Questions

Based on 92 roles with disclosed compensation, the median salary for AI Architect positions is $220,000. Actual compensation varies by seniority, location, and company stage.
Python and cloud platform experience are common requirements. Specific skill needs vary by company and focus area, but familiarity with ML frameworks, data pipelines, and API design covers the basics for most roles. RAG (Retrieval-Augmented Generation), vector databases, and LLM API integration are increasingly standard requirements across role types.
About 16% of the 3,824 AI roles we track offer remote work. Remote availability varies by company and seniority level, with senior and leadership roles more likely to offer location flexibility.
Verizon is among the companies actively hiring for AI and ML talent. Check our company profiles for detailed breakdowns of open roles, salary ranges, and hiring trends.
Common next steps from AI Architect positions include Senior Engineer, AI Architect, Engineering Manager, Principal Engineer. Progression depends on whether you lean toward technical depth, people management, or product strategy.

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