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About This Role
DESCRIPTION
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Amazon Prime is seeking a hands\-on, AI\-native Program Manager to systematically eliminate manual coordination processes by building, deploying, and maintaining AI\-powered automation tools. This is not a traditional program management role — you will spend the majority of your time building working AI agents and automation workflows, not writing status updates.
Amazon Prime is a core pillar of Amazon's consumer businesses and aspires to be the world's most engaging, satisfying, and loved membership program, delivering profitable growth by improving the Amazon experience. The program serves over 250 million members across 26 locales, with plans for further expansion.
This role sits within the WW Prime Benefits, Pricing \& Constructs (BPC) team and will own three interconnected charter areas: (1\) building and deploying AI\-powered automation tools that systematically eliminate manual coordination workflows across BPC’s identified coordination points, with an initial focus on those that are business\-coordination problems solvable without engineering investment; (2\) owning a rolling automation roadmap with quarterly releases, measuring adoption and hours saved for every tool shipped, and iterating based on user feedback to drive adoption; and (3\) building the automation layer that makes BPC’s strategic programs scalable, ensuring coordination happens through tools rather than manual effort.
As an ideal candidate, you are a builder who thrives at the intersection of program management and AI\-native execution, translating messy, manual coordination processes into working automation tools that deliver measurable time savings. You bring hands\-on experience configuring AI agents, LLM\-powered workflows, and no\-code/low\-code platforms, with the judgment to know when a tool is “good enough to ship” and the discipline to measure whether it actually gets used. You are comfortable navigating a complex stakeholder landscape of 10\+ benefit partner teams and driving adoption through relentless iteration and simplification. You think big about how automation can make coordination unnecessary rather than merely more efficient, enabling BPC to scale its impact without scaling headcount.
Key job responsibilities
- Build and maintain AI\-powered automation tools that replace manual coordination workflows across BPC's benefit partners, using LLMs, Slack integrations, and no\-code/low\-code platforms.
- Create automated intelligence systems that monitor cross\-team communications, product launches, and roadmap changes across 10\+ partner teams, delivering actionable digests to leadership without manual research.
- Build and maintain self\-updating knowledge systems (contact rosters, org graphs, metric definitions) that eliminate reliance on tribal knowledge and reduce time spent tracking down owners and resolving data inconsistencies.
- Deploy program tracking and governance automation that nudges goal owners at cadence, flags overdue items, auto\-generates progress reports, and detects definition drift across 300\+ metrics before it reaches business reviews.
- Own and publish a quarterly AI Automation Roadmap with adoption tracking, hours\-saved measurement, and iteration plans for each tool shipped.
- Drive adoption of each tool to target users through demos, onboarding, feedback iteration, and relentless simplification; measure and report impact including tools shipped, adoption rates, and coordination points automated
BASIC QUALIFICATIONS
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- 3\+ years of program or project management experience
- 3\+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non\-tech teams
- Bachelor's degree
- Experience in building and driving adoption of new tools
- Experience in written and verbal communication skills to communicate with technical and non\-technical audiences, including senior leadership
- • Hands\-on experience building automation workflows using AI tools (chatbots, LLM agents, workflow automation platforms, no\-code builders, or equivalent)
PREFERRED QUALIFICATIONS
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- 3\+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3\+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Experience working with diverse or differing data sets including creating and compiling data into a final distribution for management consumption
- Experience building AI agents or LLM\-powered automation (prompt engineering, RAG systems, or agent frameworks)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign\-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life \& AD\&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle \- 82,700\.00 \- 129,800\.00 USD annually
Salary Context
This $82K-$129K range is in the lower quartile for AI/ML Engineer roles in our dataset (median: $181K across 1996 roles with salary data).
View full AI/ML Engineer salary data →Role Details
About This Role
AI/ML Engineers build and deploy machine learning models in production. They work across the full ML lifecycle: data pipelines, model training, evaluation, and serving infrastructure. The role has evolved significantly over the past two years. Where ML Engineers once spent most of their time on model architecture, the job now tilts heavily toward inference optimization, cost management, and integrating LLM capabilities into existing systems. Companies want engineers who can ship production systems, and the experimenter-only role is fading fast.
Day-to-day, you're writing training pipelines, debugging data quality issues, setting up evaluation frameworks, and figuring out why your model performs differently in staging than it did on your dev set. The best ML engineers are obsessive about reproducibility and measurement. They instrument everything. They know that a model is only as good as the data feeding it and the infrastructure serving it.
Across the 3,824 AI roles we're tracking, AI/ML Engineer positions make up 71% of the market. At Amazon.com, this role fits into their broader AI and engineering organization.
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
What the Work Looks Like
A typical week might include: debugging a data pipeline that's silently dropping 3% of training examples, running A/B tests on a new model version, writing documentation for a feature flag system that lets you roll back model deployments, and reviewing a junior engineer's PR for a new evaluation metric. Meetings tend to be cross-functional since ML touches product, engineering, and data teams.
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
Skills Required
Python and PyTorch dominate the requirements. Most roles expect experience with cloud platforms (AWS, GCP, or Azure) and familiarity with ML frameworks like TensorFlow or JAX. RAG (Retrieval-Augmented Generation) has become a top-3 skill requirement as companies integrate LLMs into their products. Docker and Kubernetes show up in about a third of postings, reflecting the production focus of the role.
Beyond the core stack, employers increasingly want experience with experiment tracking tools (MLflow, Weights & Biases), feature stores, and vector databases. Fine-tuning experience is valuable but less common than you'd think from reading Twitter. Most production LLM work is RAG and prompt engineering, not fine-tuning. If you have both, you're in a strong position.
Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.
Compensation Benchmarks
AI/ML Engineer roles pay a median of $178,940 based on 11,900 positions with disclosed compensation. Mid-level AI roles across all categories have a median of $160,000. This role's midpoint ($106K) sits 41% below the category median. Disclosed range: $82K to $129K.
Across all AI roles, the market median is $200,000. Top-quartile compensation starts at $253,000. The 90th percentile reaches $307,500. For comparison, the highest-paying categories include AI Engineering Manager ($293,500) and AI Safety ($274,200). By seniority level: Entry: $97,380; Mid: $160,000; Senior: $227,400; Director: $243,000; VP: $250,000.
Amazon.com AI Hiring
Amazon.com has 98 open AI roles right now. They're hiring across AI/ML Engineer, Research Scientist, AI Product Manager, Data Scientist. Positions span New York, NY, US, Seattle, WA, US, Sunnyvale, CA, US. Compensation range: $101K - $300K.
Location Context
AI roles in Seattle pay a median of $228,000 across 1,009 tracked positions. That's 14% above the national median.
Career Path
Common paths into AI/ML Engineer roles include Data Scientist, Software Engineer, Research Engineer.
From here, career progression typically leads toward ML Architect, AI Engineering Manager, Principal ML Engineer.
The fastest path into ML engineering is through software engineering with a self-directed ML education. A CS degree helps, but production engineering skills matter more than academic credentials. Build something that works, deploy it, and measure it. That portfolio project is worth more than a Coursera certificate. For career growth, the fork comes around the senior level: go deep on technical complexity (staff/principal track) or move into managing ML teams.
What to Expect in Interviews
Expect system design questions around ML pipelines: how you'd build a training pipeline for a specific use case, handle data drift, or design A/B testing infrastructure for model deployments. Coding rounds typically involve Python, with emphasis on data manipulation (pandas, numpy) and algorithm implementation. Take-home assignments often ask you to build an end-to-end ML pipeline from raw data to deployed model.
When evaluating opportunities: Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.
AI Hiring Overview
The AI job market has 3,824 open positions tracked in our dataset. By seniority: 119 entry-level, 1,813 mid-level, 1,472 senior, and 420 leadership roles (Director, VP, C-Level). Remote roles make up 16% of the market (613 positions). The remaining 3,187 roles require on-site or hybrid attendance.
The market median for AI roles is $200,000. Top-quartile compensation starts at $253,000. The 90th percentile reaches $307,500. Highest-paying categories: AI Engineering Manager ($293,500 median, 31 roles); AI Safety ($274,200 median, 51 roles); Research Engineer ($260,000 median, 401 roles).
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
The AI Job Market Today
The AI job market spans 3,824 open positions across 15 role categories. The largest categories by volume: AI/ML Engineer (2,702), Data Scientist (281), AI Software Engineer (258). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.
The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (119) are outnumbered by mid-level (1,813) and senior (1,472) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 420 positions, representing the bottleneck between technical execution and organizational strategy.
Remote work availability sits at 16% of all AI roles (613 positions), with 3,187 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.
AI compensation is structured in clear tiers. The market median sits at $200,000. Top-quartile roles start at $253,000, and the 90th percentile reaches $307,500. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.
Category matters for compensation. AI Engineering Manager roles lead at $293,500 median, while Prompt Engineer roles sit at $142,800. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.
The most in-demand skills across all AI postings: Python (1,968 postings), Aws (1,203 postings), Azure (882 postings), Rag (877 postings), Gcp (735 postings), Prompt Engineering (587 postings), Pytorch (586 postings), Claude (554 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.
Frequently Asked Questions
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